Refunds and Money-Back Guarantee

All Nebia preorders are subject to a 30-day money back guarantee: if you are not satisfied with your Nebia for any reason, email us at and we'd be happy to offer a full refund on the purchase price, not including shipping. Manufacturing defects and malfunction are covered by a 1-year warranty from the date of order shipment.

Preorder Questions

You can contact us at or 375 Alabama Street, Suite 200, San Francisco, CA 94110.